Customer Service Team Member

Customer Service Team Member

Overview

As Customer Service Team Member  at Jimmy John’s, you’ll be at the heart of the operation—making sandwiches to exact brand standards, providing excellent customer service, and keeping the store clean and organized. With fresh bread baked every four hours, meats sliced daily, and veggies prepped in-house, you’ll be part of a fun, simple, and fast-paced environment—without fryers or grills to clean.

Key Responsibilities

• Prepare sandwiches quickly and consistently to Jimmy John’s brand standards

• Provide outstanding customer service in-store and over the phone

• Assist with product prep throughout the day

• Maintain a “hospital-clean” store environment

• Support teammates to keep operations smooth and efficient

Benefits

• Free employee meals every shift

• Career growth and promotion opportunities

• Retirement planning through Illinois Secure Choice

• Paid Time Off (after required waiting period)

Company Introduction

Jimmy John’s is committed to serving fresh, fast, and tasty sandwiches. We slice our all-natural meats and fresh veggies in-house daily, bake bread every four hours, and prepare everything with care. Since 1983, our mission has been simple: Freaky Fast. Freaky Fresh. Made with love every day.

This way, it matches the “Service / In-Shop Crew” family you’ve been building.