Equipment Finance Leasing Specialist II

Job Overview

Monitors the Commercial Equipment Finance's lease and loan portfolio for portfolio quality and customer service functions. Responsible for the accurate and timely processing of complex equipment finance loan/lease transactions, including customer requests/adjustments, payment requests, customer service and collection efforts for both direct and affiliate transactions, payment reconciliation and delinquencies related to bought and sold transactions, credit compliance related to financial statements and covenant tracking, compliance related to titles, UCCs and insurance tracking for all assets, quality review of equipment finance transactions booked to the AFS or InfoLease system, and project-related tasks.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Essential Duties & Responsibilities

• Assist Team Leader to ensure account reconciliation, documentation, compliance (UCCs, Insurance, Financial Statements, Titles, etc.), and customer service are maintained effectively and at expected service levels.
• Support Team Leader with monthly, weekly, and daily reporting to monitor workflow and team performance (collectors, customer service, collateral agents).
• Monitor financial statement and covenant compliance; distribute portfolios to customer service representatives to ensure timely collection and Credit Excellence program compliance. Assist with collection efforts as necessary.
• Conduct Quality Assurance reviews, including post-booking transaction reviews of documentation, pricing, InfoLease booking, vendor invoices, insurance, and UCC/Title perfection. Report findings to Team Lead.
• Monitor floating rate loans requiring manual accrual updates; reconcile with servicing notifications and amortization schedules. Maintain historical reconciliation data and request InfoLease updates as needed.
• Act as SME for investor servicing feedback on floating rate adjustments and accruals. Closely monitor delinquencies and notify investors as required.
• Develop and maintain strong working relationships with Commercial Bank partners (portfolio managers, underwriters, credit officers, senior bankers, relationship managers) to enhance the Equipment Finance customer experience.
• Facilitate continuous improvement by recommending process enhancements, assisting with procedure development, and identifying productivity gaps.
• Support Portfolio Quality/Customer Service functions as needed.
• Perform other duties and responsibilities as assigned.

Minimum Knowledge, Skills & Abilities Required

• 5+ years of experience providing equipment finance products on a nationwide basis.
• Proficiency in Microsoft Office (Word, Excel, Access).
• Experience with InfoLease preferred.
• Bachelor's degree in Business, Accounting, Finance, or related field required.
• Ability to read and interpret commercial loan and lease documents, including internal, external counsel, and external source documents.
• Strong customer service orientation.
• Excellent analytical skills.

Working Conditions

• Normal office environment.
• Extended computer use (CRT screen viewing).

Compensation & Benefits

At Fifth Third Bank, we understand the importance of rewarding our employees for their hard work and dedication. Our Total Rewards offering includes a differentiated compensation package and comprehensive benefits.

Benefits include access to medical, dental, and vision coverage, a 401(k) plan and employee stock purchase plan with generous employer match, flexible paid time off, comprehensive leave programs, and unique programs supporting mental and physical wellness. For additional details, please contact your recruiter.

Compensation is reflective of the range of salary levels for roles within this pay grade across the U.S. Individual salaries vary based on role, relevant skills, experience, education, and location. In addition to base salary, this role is eligible for incentive compensation based on company, line of business, and individual performance.