Fitness Manager

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Fitness Manager

Department: Fitness

Reports To: General Manager / Managing Partner

Job Type: Full-Time

Compensation: Base Salary + Commission + Bonus (Total Potential: $55,000–$75,000+ annually)

About Crunch

Crunch is a No Judgment Gym that believes in fusing fitness with entertainment. We’re passionate about helping people reach their goals while having fun. Our Fitness Managers lead teams of dedicated personal trainers and help members live stronger, healthier lives.

Position Summary

The Fitness Manager is responsible for leading the Personal Training department, driving revenue through team performance, and ensuring an outstanding member experience. This leader coaches, develops, and motivates the training staff while managing key business metrics and service quality.

Key Responsibilities

Leadership & Coaching

• Hire, train, and manage a team of certified personal trainers

• Conduct regular 1-on-1 meetings, team trainings, and performance reviews

• Motivate the team to meet and exceed individual and department goals

Business & Sales Management

• Achieve monthly personal training revenue goals (individual & team)

• Track key performance indicators: sessions serviced, sales conversion, retention

• Support trainers in delivering compelling consultations and sales presentations

• Drive new business through outreach, events, and member engagement

Operations & Scheduling

• Manage trainer schedules to optimize floor coverage and member support

• Ensure team follows all operational policies and safety standards

• Oversee onboarding and programming for new training clients

Member Experience

• Monitor training session quality and customer satisfaction

• Act as a resource for members with fitness questions or concerns

• Address complaints or rescheduling issues promptly and professionally

Qualifications

• 2+ years of fitness industry or management experience preferred

• Current nationally recognized Personal Training certification (NASM, ACE, ISSA, etc.)

• CPR/AED Certification (or willing to obtain)

• Proven leadership and sales abilities

• Strong communication, coaching, and organizational skills

• Passion for fitness and commitment to member success

Perks & Benefits

• Base salary plus commission and bonus opportunities

• Free Crunch membership

• Discounts on certifications and continuing education

• Health and wellness benefits (eligibility may vary)

• Growth opportunities within a fast-expanding brand

Crunch is an Equal Opportunity Employer

We value diversity and believe in a workplace where everyone can be their authentic selves. All qualified applicants are encouraged to apply.