Food Service Cashier

About the Company:

Five Guys is a fast-casual restaurant chain renowned for its high-quality burgers, hand-cut fries, and exceptional customer service. The company prides itself on delivering a clean, friendly, and welcoming environment for both guests and team members. Joining Five Guys means being part of a dynamic, team-oriented workplace where dedication, customer focus, and teamwork are highly valued.

Job Description:

As a Food Service Cashier at Five Guys, you are the first point of contact for our guests and play a key role in providing an excellent customer experience. You will take orders, handle payments, and ensure accuracy while maintaining a friendly and professional demeanor. This role also supports overall restaurant operations by assisting with front-of-house tasks and helping to keep the dining area clean and organized.

Responsibilities:

• Greet customers warmly and provide exceptional customer service.

• Accurately take and process customer orders at the register or via digital ordering systems.

• Handle cash, credit, and mobile payments accurately and efficiently.

• Maintain cleanliness and organization of the front counter and dining areas.

• Assist with stocking supplies, condiments, and utensils as needed.

• Respond to customer inquiries, requests, or complaints professionally and promptly.

• Support other team members during peak hours to ensure smooth operations.

• Follow all company policies, safety procedures, and health regulations.

Requirements:

• Previous experience in cashiering, food service, or customer service preferred but not required; training is provided.

• Strong communication and interpersonal skills.

• Ability to work in a fast-paced, team-oriented environment.

• Flexibility to work various shifts, including evenings, weekends, and holidays.

• Positive attitude, reliability, and willingness to learn.

• Basic math skills and ability to handle transactions accurately.

• Ability to stand for long periods and perform light physical tasks.

Why Join Five Guys:

• Work in a fast-paced, energetic, and supportive team environment.

• Gain valuable experience in customer service and restaurant operations.

• Opportunities for growth and advancement within the company.

• Competitive pay and the chance to be part of a brand known for quality and excellent service.