Reservation Manager Associate

Job Summary of Equipment Reservation Agent:

Being a part of a team, delivering exceptional customer service, prioritizing results, and embracing a dynamic work setting are characteristics that U-Haul values in potential Equipment Reservation Agent. For those who identify with these attributes, considering a role at U-Haul could be a rewarding opportunity. The company provides a platform for significant personal and professional advancement through various avenues within the organization. Tasked with supporting customers, field operatives, and U-Haul dealerships in lodging reservations and coordinating equipment dissemination, this role operates under the supervision of the Traffic Control Manager.

Responsibilities of Equipment Reservation Agent:

• Support in handling interactions with clients via phone.
• Support field staff and U-Haul partners by organizing equipment and reservations, and directing customer requests to suitable locations according to demand and operational capacity to maintain optimal regional inventory levels for future market needs.
• Evaluation of documentation plays a crucial role in determining the appropriate allocation of resources, managing client reservations, and establishing contractual frameworks to enhance equipment availability and operational precision.
• Offer assistance with the Company's U-Box portable storage offering.

Qualifications of Equipment Reservation Agent:

• High school diploma or equivalent
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
• Proficient in customer service, time management and multitasking

Benefits of Equipment Reservation Agent:

• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Those who meet the criteria may benefit from health insurance and prescription plans
• Qualified individuals may receive compensated leave for holidays, vacations, and illness
• Life insurance
• MetLaw Legal program
• MetLife provides insurance options for both cars and residences
• Reduced prices can be found for a range of items, including Apple electronics, Dell PCs, wireless contracts, lodging, and additional offerings
• 401(k) Savings Plan
• The ESOP is a beneficial retirement benefit that allows employees to accumulate shares of the company stock over time, providing them with a financial interest in the company's success
• Plans for dental and vision benefits
• Business travel insurance
• You Matter EAP
• LifeLock Identity Theft Protection provides a system designed to protect individuals from the risk of identity theft
• Group accident insurance is a type of coverage that provides benefits in the event of an accident, offering financial assistance to individuals or groups affected by unforeseen injuries
• Booking has been successfully made for enrollment in the SmartDollar initiative created by Dave Ramsey

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products.d Washington. U-Haul has observed this hiring practice as a part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.