Retail Sales Agent

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Job Title: Retail Sales Agent

Company: H&M

Job Type: Part-Time or Full-Time

About the Company

H&M is a global fashion leader dedicated to making style accessible and sustainable. We believe in creating a diverse and inclusive environment where individuals are encouraged to be themselves and grow professionally.

Position Overview

As a Retail Sales Agent, you will play a key role in delivering outstanding customer service, driving sales, and maintaining a clean and organized store environment. You will support store operations by ensuring merchandise is well-stocked and presented according to company standards while providing an exceptional shopping experience for every customer.

Key Responsibilities

• Greet and assist customers in a friendly and professional manner

• Provide product knowledge and styling advice to meet customer needs

• Operate the cash register and handle transactions accurately

• Restock merchandise and maintain the visual presentation of the store

• Assist with fitting room duties and support back-of-house operations

• Work as part of a team to achieve daily sales goals and customer satisfaction

• Follow company policies and safety procedures at all times

Qualifications

• Strong communication and interpersonal skills

• Ability to multitask in a fast-paced retail environment

• Prior experience in retail or customer service is preferred but not required

• Willingness to work flexible hours including evenings, weekends, and holidays

• Physical ability to stand for long periods and lift up to 20 pounds

Benefits

• Employee discount across H&M brands

• Ongoing training and career development opportunities

• Health and wellness support for eligible employees

• Paid time off and other benefits based on employment status

• Positive and inclusive team culture

Work Environment

This is an in-store position requiring active engagement with customers and teammates. You will be expected to participate in both sales floor and stockroom duties to ensure efficient store operations.