Sales Associate

Job Overview

As a Sales Associate, you will be the face of the brand, delivering exceptional customer service and creating an engaging shopping experience. You will assist customers in finding the right products, drive sales through product knowledge and styling expertise, and maintain store standards that reflect the company's values. This role is ideal for individuals who are enthusiastic, team-oriented, and passionate about fashion and customer connections.

Key Responsibilities

• Greet and engage customers to create a welcoming shopping environment.

• Assist customers with product selection, styling, and fitting room experiences.

• Maintain knowledge of current promotions, product lines, and brand standards.

• Support daily operations including cash handling, restocking, and maintaining floor sets.

• Meet and exceed individual and team sales goals.

• Ensure store cleanliness, organization, and compliance with company visual standards.

• Collaborate with team members to provide seamless customer service.

Qualifications

• High school diploma or equivalent preferred.

• Previous retail or customer service experience is a plus.

• Strong communication and interpersonal skills.

• Ability to multitask and work effectively in a fast-paced environment.

• Flexible schedule availability, including nights, weekends, and holidays.

• Passion for fashion, trends, and delivering a great customer experience.

Why Join Us

• Competitive base pay plus sales incentives.

• Generous employee discount on American Eagle and Aerie products.

• Opportunities for career growth and advancement within the company.

• A supportive, team-driven environment where individuality is celebrated.

About the Company

American Eagle Outfitters, Inc. (AEO) is a leading global specialty retailer offering high-quality, on-trend clothing, accessories, and personal care products under the American Eagle and Aerie brands. AEO is dedicated to empowering customers to express their real selves while fostering inclusivity, sustainability, and innovation. With hundreds of stores worldwide and a thriving digital presence, AEO provides employees with opportunities to build meaningful careers and be part of a values-driven, customer-focused community.