Sales Consultant

Looking for Sales Consultant jobs near Natick, MA? H&M is hiring Sales Consultant jobs now—apply today and join our team!

Position: Sales Consultant

Employment Type: Hourly, Non-Exempt

Compensation: $16.00 per hour

Reports to: Store/Department Manager

Position Overview

As a Sales Consultant at H&M, you play a key role in delivering an exceptional customer experience. You will engage directly with shoppers, help them explore products and trends, and support daily store operations. This role blends customer service, fashion knowledge, and operational excellence in a fast-paced retail environment.

Key Responsibilities

• Provide welcoming, helpful, and knowledgeable service to all customers.

• Actively engage with customers to understand their needs and guide them through product selections.

• Promote customer loyalty programs and share information on sustainability initiatives.

• Maintain a clean, well-organized, and visually appealing store environment.

• Support fitting room, cashier, and garment replenishment operations.

• Stay informed on current trends, product offerings, and visual merchandising standards.

• Participate in training and continuous learning to enhance service and sales skills.

Who You Are

• A customer-focused individual who is approachable, friendly, and passionate about fashion.

• A team player who thrives in a fast-paced, collaborative setting.

• Able to take initiative, follow routines, and handle multiple tasks with attention to detail.

• Open to flexible working hours, including weekends and evenings.

• Previous retail or customer service experience is a plus, but not required.

Why Join H&M

• Inclusive and supportive team culture that values individuality.

• Career development opportunities within a global fashion brand.

• 25% employee discount at H&M and other H&M Group brands (COS, & Other Stories, etc.).

• Competitive benefits including medical, dental, vision, 401(k), paid time off, and more.