Sales Coordinator

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Position: Sales Coordinator

Employment Type: Hourly, Non-Exempt

Compensation: $16.00 per hour

Reports to: Store/Department Manager

Position Summary

As a Sales Coordinator, you serve as a vital link between the sales floor, store operations, and customer experience. You play a key role in supporting daily retail activities, coordinating visual merchandising efforts, and ensuring smooth team execution to meet store goals. You are organized, fashion-savvy, and customer-focused—ready to assist both customers and colleagues alike.

Key Responsibilities

Sales Support & Customer Experience

• Deliver high-quality service by assisting and guiding customers through the store.

• Coordinate with store team to ensure consistent brand presentation and optimal product availability.

• Actively support sales campaigns, promotional events, and loyalty program initiatives.

• Maintain expert-level product knowledge to support team members and inform customers.

Operational Coordination

• Oversee merchandise replenishment, garment care, and inventory routines to maintain visual standards.

• Support the fitting room and cashier areas to ensure fast and friendly service.

• Assist with opening and closing procedures, ensuring compliance with safety and store guidelines.

• Monitor stock levels and communicate restocking needs to management.

Team Collaboration & Development

• Share best practices and knowledge with new and existing team members.

• Provide informal leadership and support during peak hours or in the absence of a supervisor.

• Participate in ongoing training, workshops, and team meetings to enhance performance.

Who You Are

• Passionate about fashion, service, and creating a positive shopping environment.

• Detail-oriented, organized, and proactive in managing day-to-day store activities.

• Strong communicator and collaborator who works well in a team setting.

• Flexible schedule with availability on evenings, weekends, and holidays.

• Prior retail, coordination, or customer service experience preferred.

Why You'll Love Working at H&M

• Dynamic, inclusive workplace that encourages you to be your authentic self.

• Career advancement opportunities with a global fashion leader.

• Competitive benefits including health coverage, 401(k), employee discounts, paid time off, and more.

• Access to internal communities and resource groups that support diversity and inclusion.