Sales Specialist

Looking for Sales Specialist jobs near Springfield, IL? H&M is hiring Sales Specialist jobs now—apply today and join our team!

Job Title

Sales Specialist

Company

H&M

Employment Type

Hourly, Non-Exempt

Compensation

Starting at $17.00 per hour, based on experience and location

Company Overview

H&M is a global leader in fashion, known for offering high-quality, affordable clothing in a sustainable and inclusive way. Our stores are vibrant spaces where creativity, teamwork, and customer service come together. We empower our employees to grow, express themselves, and make a real impact in fashion retail.

About the Role

As a Sales Specialist, you play a critical role in driving sales, enhancing the customer experience, and supporting daily store operations. You will use your fashion expertise, communication skills, and product knowledge to build lasting connections with customers and help them find styles they love. This role requires a proactive mindset, a strong sales focus, and a genuine passion for helping people look and feel their best.

Key Responsibilities

Customer Experience and Sales Focus

• Greet every customer with a warm and engaging attitude

• Offer style advice and product recommendations tailored to customer needs

• Promote brand loyalty by informing customers about membership and rewards programs

• Actively contribute to meeting or exceeding daily sales targets

• Handle customer transactions accurately and efficiently using point-of-sale systems

Product Expertise and Merchandising

• Stay informed about current fashion trends, collections, and product features

• Maintain visually appealing displays that reflect brand standards

• Replenish merchandise on the sales floor and ensure sizing and placement accuracy

• Assist in tagging, folding, and organizing new inventory during deliveries

Team Collaboration and Store Operations

• Work closely with team members to ensure smooth daily store operations

• Support opening and closing procedures as needed

• Follow health and safety standards to provide a safe shopping environment

• Report customer feedback and inventory concerns to management

Qualifications

What We Are Looking For

• Passion for fashion and customer service

• Strong interpersonal and communication skills

• Confidence in engaging customers and making product suggestions

• Sales-driven with a results-oriented mindset

• Flexible availability including nights, weekends, and holidays

• Ability to work on your feet for long periods and lift up to 20 pounds

• Previous experience in retail or sales is preferred but not required

Why Work at H&M

• Diverse and inclusive team environment

• Career advancement opportunities within a global organization

• Generous employee discount across all H&M Group brands

• Training and development programs to help you grow

• Opportunities to express personal style in the workplace