Shop Manager

Job Overview

As a Shop Manager, you are responsible for overseeing all aspects of store operations. You lead your team to achieve sales goals, ensure operational excellence, and maintain a superior customer experience.

Key Responsibilities

• Lead, coach, and develop store associates to meet performance and sales goals

• Manage daily store operations, including inventory, merchandising, staffing, and scheduling

• Ensure adherence to company policies, safety standards, and operational procedures

• Monitor sales and implement strategies to drive business results

• Maintain high standards of store presentation and customer service

• Foster a positive and inclusive team culture

Qualifications

• Proven experience in retail management or team leadership

• Strong communication, problem-solving, and organizational skills

• Ability to train, mentor, and motivate a high-performing team

• Knowledge of sales, inventory management, and operational best practices

• Flexibility to work varied schedules, including evenings, weekends, and holidays

Why You'll Love Working Here

• Opportunities for professional growth and career advancement

• Collaborative, supportive, and customer-focused environment

• Competitive compensation and benefits package

• Direct impact on store performance and guest satisfaction

Working Conditions / Physical Requirements

• Ability to stand, walk, and move throughout the store for extended periods

• Capability to lift and move merchandise as needed

• Work in a fast-paced retail environment

Diversity and Inclusion

We are committed to an inclusive workplace where all employees can thrive. All qualified applicants will receive consideration without regard to race, color, religion, national origin, sex, disability, or other protected status.

About the Company

Join a leading retail organization dedicated to delivering an exceptional shopping experience. We focus on teamwork, innovation, and customer satisfaction while offering opportunities for career growth and professional development.