Shop Manager

Looking for Shop Manager jobs near Nashville, TN? H&M is hiring Shop Manager jobs now—apply today and join our team!

Company Description

Immediate employment opportunity for a Shop Manager position

Let your true self shine at H&M while pushing yourself to evolve and create a positive change.

Right from the start, you will be handed new tasks, pick up skills that will serve you for life, form friendships with individuals who are unique from you but will provide a sense of belonging, and embark on the journey of making your big dreams come to fruition. Through the consistent practice of our Values and embracing your true self, you contribute to reshaping the future of an entire industry by fostering the well-being and positive experiences of all individuals.

Showcase your unique self and explore further possibilities at H&M.

The Shop Manager is also responsible for maintaining a clean and organized store environment, as well as managing budgetary constraints and cost-control measures

Overall Job Summary:

The Shop Manager is charged with attaining the Sales and Profit goals in the Store by developing a strategy to furnish the Finest Customer Experience. They are responsible for creating a top-tier team, fostering their progress, overseeing talent and leadership cultivation, and implementing a structured performance appraisal system for the Store Team based on achievements, tenets, and leadership qualities. Adherence to lawful requirements and H&M standards, policies, and protocols is crucial for the Shop Manager to satisfy the requirements of customers and colleagues effectively.

Your Everyday Schedule

Sales and Profit

• Continuously evaluate Sales & Profit Key Performance Indicators and adjust strategies to enhance overall results
• Follow H&M store operational guidelines and industry best practices to streamline activities and improve efficiency, particularly in scheduling tasks to boost conversion rates and support commercial endeavors. Emphasize the importance of delivering outstanding customer service within the confines of the designated labor hour budget to maximize operational effectiveness
• Coordinate efforts with the Area and Store team to prioritize tasks and deliver assessments on store allocations for securing a high-quality assortment that drives sales effectiveness
• Develop and execute budget-friendly approaches for maintaining the store to comply with H&M standards and take proactive actions
• Ensure losses are minimized by working alongside the Store Team and following Audit guidelines diligently
• Get involved in the completion of store procedures and tasks, which could include working with the delivery truck, handling garment processing, implementing reductions, and updating pricing information

People and Teams

• Supervise the recruitment, training, development, and succession planning for the Store following H&M's best practices
• Assess and handle the performance of Store Team members, execute discussions, create development plans, provide feedback, and conduct follow-ups, and implement actions to boost performance to meet the business needs
• Foster a culture of continuous and transparent communication within the Store team regarding Business Performance, Company Culture & Values, and Country/Sales Market/Area/Store objectives through scheduled Store Meetings and Leadership Meetings
• Uphold the necessary health, safety, legal, and security standards to the level expected by H&M and required by local regulations, ensuring the protection of both employees and customers without compromise
• Cultivate a stronger Company Culture by advocating for feedback to be integrated into our daily work routines and supporting the Store Team in embracing this ideology

Financial Accountability

• The store bears the responsibility for achieving sales targets and enhancing profits
• Exact recording of sales data and time allocation

Shop Manager Qualifications

Who You Are

• All-encompassing, upbeat, original, and enthusiastic about embracing change
• Demonstrating a strong passion for customer service and instilling that same dedication in peers
• - Result-focused, with the strategy, collaboration, and commitment to make it a reality
• You possess the strength to lift items that weigh more than 20 pounds
• Having the capacity to endure standing for long periods, bending, stretching, executing repetitive actions, pushing, pulling, and moving objects (mannequins, clothes, bins, body forms, etc.) for a brief distance
• Competence in ascending a ladder and utilizing a step stool appropriately
• Unrestricted availability, extending to evenings and weekends
• Individuals with a minimum of two to three years of applicable experience in supervising employees are sought after
• To operate effectively in today's world, one must have basic computer skills like browsing the internet, using software, and entering data
• Supporting other store branches, attending meetings, and engaging in training may entail occasional travel

Additional Information

There are many reasons to appreciate being employed by H&M

• A dynamic work environment where a team of unique, multicultural, and affable individuals collaborate.
• Never-ending possibilities for development and maturation
• Let your clothing be an extension of your personality. We endorse the practice of dressing in a manner that reflects who you are throughout each day.
• We mustn't forget to mention the discount available at H&M, &Other Stories, and COS

Position Category: Salaried, Non-exempt (Exempt in high-achieving branches)

Compensation for Shop Managers is set within the range of $59,505 to $66,944 per year

Benefits:

The ethos at H&M revolves around recognizing the dedication of our employees, and we demonstrate this by providing a comprehensive set of benefits that cater to their overall well-being. As a company committed to social responsibility, we take pride in offering a robust benefits package that mirrors our ethos. Please keep in mind that eligibility for these benefits is contingent upon job status.

Employees receive a discounted rate on products and services, alongside comprehensive coverage for medical expenses, pharmaceuticals, eye care, and dental treatments.

To learn more about the benefits available through our career opportunities, visit our career site and explore the Benefits section at career.hm.com

EEOC Code: OFM

This job ad focuses on the essential job responsibilities and requirements. It is not exhaustive, and the company may assign other duties and responsibilities as deemed appropriate.

In good faith, H&M affirms that the stated compensation range is deemed accurate for this specific role at the particular location at the time of posting. Depending on the qualifications of the candidate, H&M reserves the right to offer a salary that is above or below the range provided. Any changes to this range may be made in the future.