Storage Support Specialist

Job Summary of Storage Support Specialist:

Are you someone who enjoys interacting with others and finds satisfaction in assisting them? U-Haul is currently seeking individuals who are personable and enthusiastic to fill the role of Storage Support Specialist. In this position, you will be a valuable member of a team dedicated to representing U-Haul Company's top-notch service by providing necessary assistance to customers throughout their experiences, including equipment inspection and upkeep. Furthermore, you will be responsible for aiding customers through the use of modern technology for equipment dispatch and returns. This job provides opportunities for learning through practical experience, reflecting our principle of acting swiftly in recruitment and payment processes

Responsibilities of Storage Support Specialist:

• Support the site manager with facility operations.
• Answer phone inquiries from active and prospective customers.
• Show storage units, explain the terms of rental agreements and prepare rental contracts.
• Perform general routine property cleanup and minor repair work.
• Ensure that all vacant storage units are clean, dry, secure and available for new customers.
• Perform other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University as a Storage Support Specialist

Qualifications of Storage Support Specialist:

• Possession of a valid driver's license and the skill to uphold a spotless driving history
• Excellent communication skills
• Ready to work during weekends and public holidays

Benefits of Storage Support Specialist:

• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Qualifying for health insurance and medication coverage, if deemed suitable
• If qualified, employees are entitled to paid time off for holidays, vacations, and sick leave
• Life insurance
• MetLaw Legal program
• MetLife offers insurance coverage for both vehicles and homes
• Savings available on Apple products, Dell laptops, mobile service subscriptions, accommodations, and other items
• 401(k) Savings Plan
• An Employee Stock Ownership Plan, commonly known as an ESOP, is a program that allows employees to have ownership in the company through stocks
• Pediatric care accessible round the clock
• Dental and vision coverage packages
• Business travel insurance
• You Matter EAP
• LifeLock offers a service for safeguarding against identity theft called Identity Theft Protection
• Critical illness insurance and group accident insurance offer financial protection in the event of severe medical conditions or accidents, providing peace of mind to policyholders
• The position entails working as a storage client support agent for Dave Ramsey's SmartDollar initiative

Work Environment of Storage Support Specialist:

• The job entails experiencing moderate hazards or inconveniences that necessitate specific safety measures, such as being in proximity to machinery, moving parts, fumes, or corrosive substances.
• There might be a necessity to utilize protective attire or equipment like masks, goggles, gloves, or shields.

Physical Demands of Storage Support Specialist:

• The job necessitates physical effort, including extended durations of staying still both inside and outside, navigating different areas, adjusting positions to access and handle tools, and lifting at least 50 lbs with or without help.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products.d Washington. U-Haul has observed this hiring practice as a part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.