Membership Advisor

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Membership Advisor

Department: Sales

Reports To: Sales Manager / General Manager

Job Type: Full-Time or Part-Time

Compensation: Base Pay + Commission + Bonus Opportunities

About Crunch

Crunch is a No Judgment Gym that believes in making serious fitness fun. Our inclusive culture, energetic environment, and commitment to excellence make Crunch a top choice for fitness professionals and members alike.

Position Summary

The Membership Advisor is responsible for generating new leads, building relationships, and helping prospective members find the right fitness solutions to meet their goals. This role plays a critical part in driving club growth and providing an exceptional first impression of Crunch.

Key Responsibilities

• Drive new membership sales through in-club prospecting, lead follow-up, and outreach

• Conduct tours of the facility, showcasing amenities, programs, and services

• Build strong relationships with prospects to understand their goals and recommend appropriate membership options

• Achieve or exceed monthly sales and revenue goals

• Participate in community outreach and promotional events

• Maintain accurate records using club systems and complete all required paperwork

• Assist in front desk operations and provide outstanding customer service

• Stay up to date on club offerings, promotions, and procedures

Qualifications

• High school diploma or GED required; associate or bachelor’s degree preferred

• Previous sales, customer service, or fitness industry experience a plus

• Excellent communication and interpersonal skills

• Goal-oriented, self-motivated, and energetic

• Ability to work flexible hours including evenings, weekends, and holidays

• Basic computer proficiency

Perks & Benefits

• Competitive base pay with uncapped commission potential

• Free Crunch gym membership

• Discounts on personal training and retail

• Career growth opportunities in a fast-growing company

• Fun, team-oriented atmosphere

Crunch is an Equal Opportunity Employer

We value diversity and are committed to providing a workplace where everyone feels respected and empowered.